Contact Us

Contact Us

We’re here to help! If you have any questions about our products, your order, or need assistance, feel free to contact our support team. At CozyL, customer satisfaction is our priority, and we’ll do our best to respond as quickly as possible.

You can reach us through the contact details below.

Customer Support


Phone: +86 15551299990
Email: sale@thecozyl.com

Support Hours

Our customer support team is available to assist you during the following hours:

Monday – Saturday
9:00 AM – 6:00 PM (GMT+8)

Get In Touch

If you have any questions about:

  • Orders & Shipping

  • Product Information

  • Returns & Refunds

  • Payment Issues

Please send us an email and our support team will get back to you within 24–48 hours.