Payment Policy

Payment Policy

At CozyL Singapore, we aim to provide a secure and convenient payment experience for all our customers. This Payment Policy explains the payment methods we accept and how payments are processed on our website.

Accepted Payment Methods

We currently accept the following payment methods:

  • Visa

  • MasterCard

  • American Express

  • Debit Cards

  • Other secure online payment methods available at checkout

All payments are processed through secure and encrypted payment gateways to ensure the safety of your personal and financial information.

Payment Security

Your payment security is extremely important to us. Our website uses industry-standard encryption technology to protect your payment details.

We do not store credit card or payment information on our servers. All transactions are processed through trusted third-party payment providers.

Payment Confirmation

Once your payment is successfully completed, you will receive an order confirmation email containing the details of your purchase.

If you do not receive the confirmation email within a short period, please contact our customer support team.

Payment Authorization

All payments are subject to authorization and verification before orders are processed.

In certain situations, additional verification may be required to prevent fraudulent or unauthorized transactions.

Currency

All prices displayed on our website are processed in the currency shown at checkout.

Depending on your bank or payment provider, additional currency conversion fees may apply.

Contact Information

If you experience any issues with payments or require assistance, please contact us:

Trade Name: CozyL Singapore
Phone: +86 15551299990
Email: sale@thecozyl.com

Business Address:
Rm 102, No.7 Xinzhou W 5th Alley
Nanwan St, Longgang
Shenzhen 518000, Guangdong
China

Business Hours: Monday – Saturday 9:00 AM – 6:00 PM (GMT+8)
Sunday: Closed
Response Time:Customer Support Response Time: Within 24 hours