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Phone: +86 15551299990 Email: sale@thecozyl.com
Physical Address: Rm 102, No.7 Xinzhou W 5th Alley Nanwan St, Longgang Shenzhen 518000, Guangdong China
This Privacy Policy describes how CozyL Singapore (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from sg.thecozyl.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
If you have any questions regarding this policy, please contact us using the details provided at the end of this page.
When you visit our website or place an order, we may collect certain information from you.
We may collect the following personal information when you interact with our website:
Full name
Email address
Shipping or billing address
Phone number
Payment information (processed securely through third-party providers)
Order history and purchase details
This information is collected when you:
Place an order on our website
Contact customer support
Subscribe to our email updates
Create an account on our website
Providing this information is voluntary, but certain services such as purchasing products may not be available without it.
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
IP address
Browser type
Device type
Pages visited on our website
Time and date of your visit
Referring websites
This information helps us understand how customers use our website and allows us to improve our services.
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
Cookies help us to:
Remember your preferences
Enable shopping cart functionality
Improve website performance
Analyze website traffic
Deliver relevant advertisements
You may disable cookies through your browser settings, but doing so may limit certain website features.
We use the information we collect for the following purposes:
To process and fulfill orders
To provide customer support
To communicate with you about your order
To improve our website and services
To send promotional offers or marketing emails (if you opt in)
To prevent fraud and maintain website security
To comply with legal obligations
We may share your information with trusted third parties when necessary to operate our business, including:
Payment processors
Shipping and logistics providers
Website hosting providers
Analytics services
These third parties only receive the information necessary to perform their services and are required to protect your information.
We may also disclose your information when required by law or to protect our legal rights.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications
To exercise these rights, please contact us using the details below.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.
Your continued use of the website after changes are posted constitutes acceptance of those changes.
If you have questions about this Privacy Policy, please contact us:
Trade Name: CozyL Singapore
Email: sale@thecozyl.com
Phone: +86 15551299990
Business Address:
Rm 102, No.7 Xinzhou W 5th Alley
Nanwan St, Longgang
Shenzhen 518000, Guangdong
China
Business Hours: Monday – Saturday 9:00 AM – 6:00 PM (GMT+8)
Sunday: Closed
Response Time:Customer Support Response Time: Within 24 hours
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