Terms & Conditions

Terms & Conditions

Introduction

Welcome to CozyL Singapore. These Terms & Conditions govern your use of our website sg.thecozyl.com and the purchase of products from our store.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

Use of the Website

All content on this website, including but not limited to text, images, graphics, product descriptions, logos, videos, and website design, is owned by or licensed to CozyL Singapore.

You may not:

  • Copy or reproduce any content from this website

  • Distribute or publish website materials without permission

  • Use website content for commercial purposes without our written consent

The information provided on this website is for personal and non-commercial use only.

Intellectual Property Rights

All intellectual property rights related to this website and its content belong to CozyL Singapore or its licensors.

Unauthorized use of this website or its materials may result in legal action.

Orders and Payments

When placing an order on our website, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

  • Payments must be successfully processed before orders are confirmed

We reserve the right to cancel or refuse any order if fraudulent or unauthorized activity is suspected.

Pricing and Product Information

We make every effort to ensure that product descriptions, pricing, and images are accurate.

However, CozyL Singapore reserves the right to:

  • Correct pricing errors

  • Modify product descriptions

  • Cancel orders affected by incorrect pricing

Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Customers are encouraged to review our Return Policy before making a purchase.

Limitation of Liability

CozyL Singapore shall not be liable for any indirect, incidental, or consequential damages resulting from:

  • The use of our website

  • Delays in delivery

  • Temporary website interruptions

We do not guarantee that the website will always be available without interruption or error.

Third-Party Links

Our website may contain links to third-party websites. These websites operate independently, and we are not responsible for their content, policies, or practices.

Changes to Terms

CozyL Singapore reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Any changes will take effect immediately once published on this page.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us:

Trade Name: CozyL Singapore
Email: sale@thecozyl.com
Phone: +86 15551299990

Business Address:
Rm 102, No.7 Xinzhou W 5th Alley
Nanwan St, Longgang
Shenzhen 518000, Guangdong
China

Business Hours: Monday – Saturday 9:00 AM – 6:00 PM (GMT+8)
Sunday: Closed
Response Time:Customer Support Response Time: Within 24 hours